Thank you for shopping with us and choosing us as your source for nutrients! Wave Nutrients provides website features, products, and services for you to use when you:
Visit our website
Use our products or services
Use our applications for mobile
Use software provided by Wave Nutrients in connection with any of the foregoing (collectively, “Services”)
Wave Nutrients provides the Services subject to the following conditions:
When making a purchase on our website, we are bound by taxation law to charge the amount of tax based on the point of sale. The point of sale of this website is in British Columbia, Canada, and as such we charge the amount of tax as if the purchase was made here.
Nutrients that arrive frozen should be thawed at room temperature. If no solids (crystallization) of the nutrient remains after it is thawed, it is fine to use. If solids remain after thawing, we will replace the nutrient once it is returned
For all returns, the customer will be responsible for the cost of shipping, both ways.
In order to honour our shipping prices quoted by the website, we reserve the right to ship with a different carrier when the actual cost of shipping exceeds what was charged. This is not a common occurrence but does happen on occasion. We will make every effort to ensure that the order is not held up by the new carrier
We always want to pass the lowest prices onto our customers, but sometimes the pricing on our website is wrong. If that happens, we will notify the purchaser right away if there was a problem with our website
Wave Nutrients reserves the right to request identification from a customer to complete an order if we receive a fraud alert regarding the customer's credit card during the checkout process. This is to ensure and confirm that the customer receiving the order is the individual who payed for the order. In this circumstance, Wave Nutrients will not complete and send out the order unless the customer can provide identification to prove their identity, and that they are indeed the owner of the credit card used for purchase.